deliverability

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How to Use Zerobounce for Email List Cleaning

Maintaining a clean contact list is crucial for email marketers. Thankfully, several tools and services offer you a clean list in an instant. Zerobounce is one of the most reliable among these options. In this blog post, we’ll provide a comprehensive guide to using Zerobounce, from uploading your audience file to interpreting the results. For more list-cleaning tips, book a training with one of Pure Firefly’s email experts!

What is Zerobounce?

Zerobounce is an email validation platform designed to improve the quality of your email lists. Basically, you upload the email addresses, and Zerobounce tells you which are worth contacting! Their software uses advanced algorithms and an extensive database to root out invalid email addresses, spam traps, and other low-quality contacts. After getting a full analysis of your list from Zerobounce, you can remove risky contacts to boost both engagement and deliverability.

Why is List Cleaning Important?

List cleaning is vital for maintaining a healthy sender reputation. Sender reputation is based on a variety of factors, including spam reports, active opt-in, and the presence of spam traps in your audience. By maintaining a healthy sender reputation, you can maximize overall deliverability. This means more contacts will actually receive your emails in their inbox.

By regularly cleaning your email list with a service like Zerobounce, you can continuously remove invalid and inactive contacts, which reduces your bounce rates, and minimizes the risk of being flagged as spam.

Upload Your File to Zerobounce

To clean your email list with Zerobounce, you’ll first need to upload your audience file. The process is simple:

  1. Create an account or log in
  2. Click on “Validate New List”
  3. Drag and drop your file, or import from cloud storage
  4. Match the columns in your file to the labels in Zerobounce
  5. Mark whether or not the first row contains column headers
  6. Confirm if Zerobounce can remove duplicate emails
  7. Hit Validate!

Once you’ve uploaded your file, Zerobounce may take up to an hour or more to complete the validation process. Zerobounce list cleaning supports CSV, XLS, XLSX, and TXT files of any size.

How to Interpret Your Zerobounce Results

After the validation process is complete, Zerobounce will provide you with a detailed report on the quality of your email list. Emails will be divided into the following statuses:

  • Valid: These contacts have a bounce rate under 2% and are the safest to email.

  • Invalid: Invalid emails either do not exist, contain a syntax error, or have a full inbox. As a general rule, these contacts should be deleted.

  • Catch-All: These addresses are set up on a unique kind of domain that always returns a valid response – even if there’s no one on the other end. If you want to keep these addresses, try making a segment of catch-all contacts and observing their response to a campaign.

  • Spamtrap: These emails are fake addresses set up by ISPs & blacklist providers in order to catch spammers. Sending to a spam trap can have an immense impact on your sender reputation, so definitely delete any that Zerobounce finds! Check out Mailchimp’s article on spam traps to understand how these addresses work.
  • Abuse: These contacts are typically real people that are known to report even innocent emails as spam. Avoid sending to these contacts, as even an inaccurate spam report can damage your deliverability.

  • Do Not Mail: These are most often role-based or company emails (like “sales@purefirefly.com”). While these addresses are valid, they’re typically poor contacts for most email marketing. Take a closer look at these addresses to determine whether or not you’d like to continue sending to them.

  • Unknown: As you might predict, Zerobounce can’t determine the validity of unknown contacts. Try re-importing them at no cost, or remove them from your audience. 80% of unknowns are invalid addresses.

Along with these statuses, Zerobounce also provides sub-statuses explaining why a contact may have landed in a particular status. They also provide additional predicted information about your contacts, including name, gender, and general location. 

What’s Next?

After you’ve cleaned your list using Zerobounce, you can choose how to make the most of the information provided! One great option is to archive any of the invalid, spam trap, and abuse contacts in your audience. You can even archive your full contact list and re-import the valid addresses.

You may also use your Zerobounce list cleaning results for segmentation. For example, you can use Zerobounce’s gender predictions to send targeted marketing based on gender. Or, you can create a tag for catch-all addresses and send a targeted campaign requesting that they re-confirm their subscription. 

However you choose to use your Zerobounce results, make sure you clear out those spam traps and send to your most valid addresses!

Get a Cleaner List with Pure Firefly

Ready to put your cleaner list into action? Pure Firefly, a trusted partner in email marketing, offers list-cleaning services and comprehensive training to help you optimize your campaigns. Our team of email specialists have over 10 years of experience in marketing, design, and IT. 

Contact us today for a free quote on any email marketing service! We look forward to working with you soon.

*Note: This post may include affiliate links. If you sign up for Zerobounce from this post, Pure Firefly will receive a small commission. We never promote services we do not use ourselves, and all opinions expressed are our own.

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Optimizing Image Size for Email

Many email designers start out with questions about image size: What size should email images be? Is landscape or portrait better for emails? How can I ensure my email’s use of images doesn’t land me in the spam folder? These questions are great to consider when creating a new email template

What Size Should Email Images Be?

In email design, images should ideally be as small as possible without sacrificing image quality. This is because large images can lead to slower load times, which may also negatively impact engagement rates. 

For emails with multiple images, aim to keep each image at or below 250 kb. Emails with one large image (such as a header image) and some text may include an image up to 450 kb in size. Any image over 1MB urgently needs to be reduced in size.

Image Dimensions vs. File Size

While image files should be kept at or below 250 kb in size, the ideal image dimensions may vary depending on an email’s design. 600px has commonly been regarded as the ideal width for email banners. However, newer devices can process larger image dimensions. This is why the Mailchimp template builder caps image width at 1200px.

Even though 600px is no longer a strict rule, keeping images under 900px in either direction is still ideal to ensure fast load times. If your organization includes a signature or logo in every email, aim to keep this image below 250px in either direction.

Deliverability & Images in Email

Deliverability has a critical influence on any email’s success. To maximize deliverability and engagement, design your emails with only relevant images which add value to your content.

It’s important to remember that some email clients may block images by default, which can impact the overall user experience. An email that includes only images is also likely to land in the spam folder. In addition, sending images which are too large can have a negative impact on deliverability.

At Pure Firefly, our template design services consider deliverability by following best practices to ensure that your emails reach the inbox and are likely to encourage engagement. Our experienced team is here to help individuals and organizations of any size create visually appealing and effective email templates. Contact us to learn more.

What Makes an Effective Email Image?

Ultimately, the right images for your emails will vary depending on your industry. However, some key trends and tips apply no matter your audience:

  • Build on your brand: Whether you use photos, icons, or illustrations, ensure that any email image is consistent with your overall brand.
  • Guide the eye: Images immediately attract attention, so place them near the most important parts of an email.
  • Always add alt text: Some subscribers can’t view images in emails. They may have images deactivated in their inbox, while others use screen readers. Add alt text to every image to maintain accessibility for all subscribers.
  • Don’t forget to smile: Images with faces can convey emotion and cultivate feelings of connection with your brand. Don’t be afraid to include a headshot in your email signature or add a candid image to your latest weekly update

Pure Firefly is Here to Help!

If you need a helping hand with your email images, don’t hesitate to contact an email expert. Pure Firefly’s team is experienced with template design across various industries, and specializes in Mailchimp’s new template builder. Schedule a one-on-one training for quick questions, or contact us for a free quote on email design.

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How a Mailchimp Audit Can Enhance Email Marketing

Email marketing is a powerful tool for businesses looking to connect with their audience and drive conversions. However, not all email marketing campaigns are created equal. In order to truly optimize your email marketing efforts, it’s important to start with a comprehensive review of your Mailchimp account. That’s where Pure Firefly’s Mailchimp Audits come in.

What is a Mailchimp Audit?

A Mailchimp Audit is an in-depth review of a client’s Mailchimp account, including everything from deliverability to campaign strategy. At Pure Firefly, we take a holistic approach to our audits. We begin with high-level concerns, including audience organization, deliverability, and legal compliance. A holistic Mailchimp audit also addresses more detail-oriented concerns, including template design, individual campaign setup, and automations strategy. Pure Firefly’s audits even include suggestions that can help save money on your monthly Mailchimp bill.

Mailchimp Audits Can Improve Deliverability

One of the most important aspects of any email marketing campaign is deliverability. Even the most well-designed campaign will have limited reach if your emails aren’t making it to your subscribers’ inboxes. 

Pure Firefly’s Mailchimp audit closely examines domain authentication and list hygiene. For every report, we also run one campaign through a spam checker which tests a client’s email content & preheader text against 19 of the most common B2B & B2C spam filters.

Optimize Your Audience Organization

A well-organized audience is essential to successful email marketing. In an audit, Pure Firefly’s team analyzes all the segmentation options used on any Mailchimp account. This may include audience lists as well as tags, groups, and fields. 

We also study the ways contacts flow into your account in order to ensure data collection is streamlined and compliant with Mailchimp’s regulations.

Get Your Design on Track with Template Recommendations

Regardless of your industry, email template design can have a big impact on engagement and conversions. In the design section of an audit, Pure Firefly’s team closely analyzes the template for one recent campaign. We then make recommendations to help optimize typography, CTAs, accessibility, and overall visual appeal. Our design comments focus on one specific template, but include guidance that can be applied more broadly to any client’s email marketing design.

If design is your major concern, Pure Firefly also offers template design as a standalone service, or on a retainer basis. Contact us to learn more.

Comply with Email Laws & Regulations

Email marketing is subject to a number of laws and regulations, such as CAN-SPAM and GDPR. Our audit’s legal compliance section ensures your email marketing is following these laws and helps you avoid a permanent block on your account. Pure Firefly’s holistic audit checks for the following elements to help ensure your emails are above board:

  • CAN-SPAM-compliant footers
  • GDPR-compliant sign-up forms
  • Accurate campaign defaults
  • Legitimate opt-ins

Audits Help You Strategize

The campaign strategy section of our audit looks at how you’re using Mailchimp to achieve your marketing goals. The days of email blasts to a whole audience at once are behind us, so we dig into the details of email frequency, segmentation, and automation. Our campaign recommendations can ensure your campaigns are effective and efficient. Following an audit, Pure Firefly is also available to create unique journeys and campaigns for your organization.

Why Start with a Mailchimp Audit?

Starting your email marketing project with a Mailchimp audit has a number of benefits. First and foremost, it ensures that all your email marketing is built on a solid foundation. By addressing any issues with deliverability, audience organization, and legal compliance, you can improve the likelihood that contacts will receive and open your emails.

In addition, a Mailchimp audit can help you save time and money in the long run. By identifying and addressing issues early on, you can avoid costly mistakes and ensure your campaigns are running smoothly from the start. Plus, an audit may uncover issues with audience organization that have inflated a client’s Mailchimp bill.

Finally, a Mailchimp audit can help you achieve your marketing goals. By optimizing your audience organization, template design, and campaign strategy, you can improve engagement and drive conversions. Guidance from Pure Firefly’s audit can help advise ongoing decision-making about your email marketing strategy. It’s the next best thing to having an email expert on your team!

Audit with Pure Firefly to Maximize Your Marketing

Email marketing is a powerful tool for businesses of all sizes, but it’s important to start with a solid foundation. By reviewing your Mailchimp account in detail, Pure Firefly can help you ensure that your campaigns are set up for success. We’re here to help you achieve your marketing goals – Contact us today to learn more about our Mailchimp Audits.

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Does Mailchimp Go to Spam? 5 Deliverability FAQs

New Mailchimp users often ask: Does Mailchimp go to spam? The answer is, it depends. Who a user sends to, what they send, and how they send it all factor into their email deliverability. The good news is that Mailchimp takes several steps to help its users’ emails stay out of the spam folder.

When Does Mailchimp Go to Spam?

There are many reasons why a sender might find their emails are ending up in the spam folder. Believe it or not, the exact requirements inbox service providers check for spam are kept secret. This helps to prevent spammers from gaming the system. However, there are some guidelines which can help you make progress towards better deliverability.

If you’re wondering why your Mailchimp emails are going to spam, try the following steps:

  • Use a balance of images and text
  • Remove any all-caps from your subject line & email body
  • Watch out for common spam-triggering words and phrases
  • Check any custom HTML for errors
  • Ensure your DNS records are configured correctly

One major benefit of using a platform like Mailchimp is that deliverability guidance is built in. Mailchimp offers helpful tips, and will alert you if it detects a red flag on your account.

Why Does Abuse Prevention Matter for Deliverability?

Abuse prevention does more than keep Mailchimp’s public image strong. Deliverability and abuse prevention go hand in hand. By preventing abuse, Mailchimp keeps its users’ sender reputations high. This improves the likelihood that all Mailchimp emails will land in the inbox instead of the spam folder.

Did Mailchimp Put a Block on My Account?

If Mailchimp’s Compliance Team finds a red flag in your account, you’ll find a warning under your account settings. Typically, Mailchimp will also provide you with steps to resolve the issue. Be forewarned: multiple red flags can lead to permanent suspension.

Common red flags include:

  • Fake or anonymous account information
  • Using a free email service like gmail
  • Importing subscribers who haven’t opted in
  • Noncompliance with Mailchimp terms of use
  • Spikes in bounced emails, unsubscribes, or abuse reports

How Can I Monitor My Mailchimp Deliverability?

While Mailchimp takes several steps to help its users’ emails stay out of the spam folder, there are still some actions that you can take to monitor and improve your deliverability. Here are a few tips to help you get started:

  1. Monitor your email campaign statistics: Pay attention to your email campaign statistics, including open rates, click-through rates, bounce rates, and spam complaint rates. These metrics can help you identify any issues and adjust your email content and send frequency accordingly. If subscribers find your content valuable, they are less likely to report it as spam.
  2. Keep your email list clean: Regularly remove inactive or disengaged subscribers from your email list to improve your deliverability. Mailchimp offers a variety of segmentation tools to help you manage your audiences and clean the old emails out. Plus, a list cleaning software like ZeroBounce can provide added insights on your audience.
  3. Authenticate your domain: Authentication methods, such as DKIM and SPF, verify that your emails are coming from a trusted source and can improve your deliverability. Authenticating your domain with Mailchimp is one important step in this process. Consider a Mailchimp training if you need authentication support.
  4. Test your emails before sending: Use Mailchimp’s preview and test tools to ensure your emails look and function as intended across different devices and email clients. Testing your emails can also help you identify issues in the code, which can have an impact on deliverability.

Where Can I Find More Deliverability Help?

For deliverability assistance, including domain authentication and audience analysis, consider working with a Mailchimp Pro Partner like Pure Firefly. Our email experts are trained in the most up-to-date deliverability guidelines. We can also help you identify why your emails are going to spam. Mailchimp & WordPress are our specialties, and we have familiarity with several popular domain registrars. 

Our Mailchimp audit is one of the most valuable services to ensure your account is optimized for deliverability. Reach out for a free quote any time!

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