sms

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Are You Ready for Mailchimp’s New SMS Tool?

Technology is constantly evolving, and so are Mailchimp’s marketing channels with the upcoming addition of SMS marketing. SMS (Short Message Service) has been around since the early 2000s, but only recently emerged as a powerful marketing tool. Mailchimp’s SMS feature is currently in beta testing, but you can still take steps to prepare for the tool’s launch. In this blog post, we will help you prepare to leverage this exciting channel in your marketing strategy. 

What is SMS Marketing?

SMS marketing involves sending short, concise text messages to subscribers’ mobile phones. Because mobile phones are so integrated into most people’s day-to-day life, SMS is a great way for businesses to communicate directly with their audience. It’s especially well suited to time-sensitive messages like promotions, event reminders, and more. SMS marketing provides a direct and personal way to engage with customers, often leading to high open rates and quick response times.

Gather Opt-In & Phone Numbers

Before you can start using Mailchimp’s SMS tool, it’s essential to get permission from your subscribers to send them text messages. Implementing a clear opt-in process is crucial for legal compliance and demonstrates respect for your audience’s preferences. Update your subscription forms to allow users to provide their phone numbers and opt-in for SMS communications. 

You can also send a landing page for your current subscribers to opt-in for SMS. That way, you’ll have contacts to send to when your SMS campaign is ready to launch. Make sure to communicate the value of receiving SMS messages from your business and consider offering a special discount to encourage opt-ins. 

Wondering how to optimize your opt-in process? Try a strategy call with one of our Mailchimp experts.

Build Your SMS Strategy

Like any other marketing channel, SMS requires a well-defined strategy to maximize its effectiveness. To avoid being overwhelmed, remember to market smart. Determine your goals for using SMS, whether it’s to promote new products, send exclusive offers, or provide timely updates. Consider the send frequency of your SMS messages and strike a balance between staying top-of-mind and avoiding overwhelming your subscribers. Craft concise and engaging content that delivers value in each text message. 

As Mailchimp rolls out SMS tools to more users, they are likely to launch more help articles on SMS strategy. For now, their post on 5 Key SMS Strategies is a great place to start.

Apply for Mailchimp SMS

To access Mailchimp’s SMS tool, you’ll need to apply for it once it becomes available. Keep an eye out for announcements from Mailchimp regarding the public launch of the SMS feature and the application process. Once the application is live, be prepared to confirm your business information and compliance contact details. While SMS is in beta, availability is likely to be limited, and the application process may change once the tool launches.

Understand Mailchimp SMS vs. MMS

Mailchimp’s SMS tool will be able to send both SMS (text-only) and MMS (multimedia) messages. Understanding the differences between the two will help you optimize your communication strategy. SMS messages contain only text, while MMS messages can include images and videos. SMS messages are technically limited to 160 characters, but users can insert over 160 characters and allow Mailchimp to break it up into multiple messages. Consider the type of content that will best convey your message, and be sure to consider image size when sending MMS.

Build an SMS Strategy with Pure Firefly

You can never be too prepared. While Mailchimp SMS is still in beta, consider developing your strategy with a Mailchimp Pro Partner like Pure Firefly. Pure Firefly is a leading marketing agency offering comprehensive digital marketing services and one-on-one strategy calls. From implementation to data analysis, Pure Firefly can assist you every step of the way. Contact us at any time to set up a consultation.

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What Else Can Mailchimp Do? Beyond Email Marketing

Email is our happy place, but effective marketing requires more than just sending emails. As Mailchimp Pro Partners, we’d like to highlight the tools and features Mailchimp offers beyond basic email. In this article, we’ll explore how the following Mailchimp tools can enhance your marketing efforts:

  1. Social Media Posts & Ads
  2. Landing Pages
  3. SMS
  4. Postcards
  5. Surveys

Engage your audience beyond email to reach new levels of engagement & conversion!

Create Social Media Posts & Ads

In 2023, almost everyone has a social media presence – Including brands & organizations! Mailchimp recognizes the importance of a robust social media presence and offers tools to reach your audience on some of the most popular platforms. With Mailchimp’s Social Media Posts & Ads, you can seamlessly connect your Instagram, Twitter, and/or Facebook accounts. Schedule, publish, and manage posts from your campaign page.

By integrating your social media marketing efforts with your email campaigns, you can maintain a consistent brand voice and expand your reach to a wider audience. Check out our post on multichannel marketing to learn more!

Landing Pages

Visually appealing and conversion-focused landing pages can make or break a marketing campaign. Mailchimp’s Landing Pages feature gives you the tools to create an effective landing page. With a user-friendly drag-and-drop builder, you can design and customize landing pages that align with your brand. These pages allow you to promote products, announce special offers, acquire new leads, and more. 

You can also automatically tag contacts who sign up via a landing page, in order to send them targeted emails later on down the line. To learn about this process and implement it yourself, set up a training session with one of our email specialists.

Use Mailchimp for SMS

In a world where people are constantly connected to their smartphones, SMS marketing has emerged as a highly effective communication channel. Mailchimp understands this and offers an integrated SMS feature to send personalized text messages and alerts to your audience’s mobile devices.

Currently, transactional SMS is only available to users with a Mailchimp Store. However, Mailchimp has big things on the horizon! They are currently beta testing a more advanced SMS tool, which many users can apply for today. Keep an eye on their product updates page to see when this feature becomes available to all.

Postcards

By reaching beyond the digital realm, physical mail can have a powerful impact on your audience. Mailchimp’s Postcards feature enables you to design and send personalized, printed postcards to your customers. Whether it’s for announcing a special offer, expressing gratitude, or simply staying top of mind, postcards create a lasting impression on your subscribers, who may be overwhelmed by a crowded email inbox. 

Mailchimp’s Custom Surveys

Direct audience feedback is essential for improving your products, measuring campaign success, and understanding your audience. Some contacts are even more likely to engage with emails that include surveys or other interactive components.

Mailchimp’s Surveys feature allows you to create and distribute customized surveys via email or using a shareable link. The survey templates are easy to use, with options to add content, set up auto-tagging, and create robust reports. If you need a hand getting your first survey set up, reach out to Pure Firefly.

Maximize Your Mailchimp Investment with Pure Firefly

With tools reaching beyond basic email, Mailchimp helps businesses connect with their audience wherever they are. To fully embrace the capabilities of Mailchimp and take your marketing efforts to new heights, consider working with a Mailchimp Pro Partner like Pure Firefly. Our comprehensive audit is a great place to start for businesses looking to strategically expand their digital marketing efforts. Contact us today for a quote!

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